MYSTIC WOLF WELLNESS PRIVACY POLICY
Effective Date: November 13, 2025
This Privacy Policy describes how Mystic Wolf Wellness ("we," "us," or "our") collects, uses, and shares your personal information when you visit or use our website, mysticwolfwellness.org (the "Site"), and utilize our holistic wellness relaxation and coaching services.
1. Information We Collect
We collect information from you in several ways when you use our Site.
A. Information You Directly Provide to Us
This includes information you actively give us when interacting with the Site, such as:
* Contact Information: Name, email address, phone number, and mailing address when you sign up for a newsletter, book a session, or contact us.
* Booking/Service Information: Details related to the services you purchase or inquire about, such as type of session (e.g., reiki, tarot reading), date, and time.
* Payment Information: If you make a purchase, payment information (like credit card details) is processed by a third-party payment processor (e.g., Stripe, PayPal). We do not store your full credit card details.
* Communication Content: The content of your messages, emails, or communications with us (e.g., feedback, support requests).
B. Information Collected Automatically
When you visit our Site, certain information is automatically collected, usually through cookies and similar tracking technologies:
* Usage Data: Information about how you use the Site, including the pages you view, the time spent on those pages, and the links you click.
* Technical Data: Your IP address, browser type and version, operating system, device type, and referral source.
* Location Data: General location derived from your IP address.
2. How We Use Your Information
We use the information we collect for the following purposes:
* To Provide Services: To fulfill your requests for services, process bookings, and deliver the wellness content you have purchased.
* To Communicate: To send you confirmations, updates about your bookings, responses to your inquiries, and (if you opt-in) promotional or informational newsletters.
* To Process Payments: To complete transactions for the services you purchase.
* To Improve Our Site: To analyze user behavior, understand website traffic, and make improvements to our content and services.
* For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
* For Security: To protect the security and integrity of our Site and services.
3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
* Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as website hosting, payment processing, email delivery, and analytics (e.g., Google Analytics).
* Payment Processors: Your payment information is shared directly with secure third-party payment processors to complete transactions.
* Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of Mystic Wolf Wellness, or protect the safety of the public or other users.
* With Your Consent: We may share your information with your explicit consent or at your direction.
4. Cookies and Tracking Technologies
We use cookies (small text files stored on your device) and similar tracking technologies to track activity on our Site and hold certain information. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may impact your ability to use certain features of the Site.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.
6. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected Personal Information from a child without verification of parental consent, we take steps to remove that information from our servers.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
* Access: Request a copy of the personal data we hold about you.
* Correction: Request that we correct any information you believe is inaccurate or incomplete.
* Deletion: Request the erasure of your personal data, subject to certain legal exceptions.
* Opt-out: Unsubscribe from our marketing emails at any time by following the "unsubscribe" link in the email.
To exercise these rights, please contact us using the information provided in Section 8.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mystic Wolf Wellness
Email: info@mysticwolfwellness.org
Mailing Address:
1400 Main St. Rm #109
PMB #8
Follansbee, WV 26037
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
